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2020 Honda Pilot
Enter your VIN below for an instant free decode with NHTSA recalls, safety ratings, and owner complaints.
Recall campaigns
11
model-level · confirm on your VIN
Owner complaints
492
filed with NHTSA
NHTSA safety
5/5
federal crash test
2020 Honda Pilot — Safety Summary
The 2020 Honda Pilot has 11 NHTSA safety recalls and 492 owner complaints on record. The most frequently reported complaint area is electrical system. It earned an NHTSA overall safety rating of 5 out of 5. Based on this public data its Model Risk Score is 70/100 (medium risk). These recall campaigns are matched at the year/make/model level — confirm any open recall for a specific VIN with a franchised dealer. Enter your VIN above to decode the exact vehicle, then get the Smart Buyer Report for a buyer analysis of this model's reliability, common issues by mileage, and a pre-purchase inspection checklist.
Should you buy the 2020 Honda Pilot?
The 2020 Honda Pilot shows a moderate amount of recall or complaint activity in public data. It can still be a solid choice, but it is worth checking a few specific areas before you commit.
The best next step is to run the exact VIN and, if the car still looks promising, get a Smart Buyer Report for a model-specific reliability read and an inspection checklist before you visit the seller.
What owners complain about most
The complaint categories reported most often for the 2020 Honda Pilot, based on owner reports in the public NHTSA data.
Complaint patterns suggest where to look — they are not proof any specific vehicle has that issue. Treat them as inspection prompts.
What to check before buying a used 2020 Honda Pilot
- Owners report electrical system concerns most often for this model — worth checking during an inspection.
- Owners report engine concerns most often for this model — worth checking during an inspection.
- Owners report unknown or other concerns most often for this model — worth checking during an inspection.
- Owners report forward collision avoidance concerns most often for this model — worth checking during an inspection.
- Confirm any open recall work was completed with a franchised dealer using the VIN.
Ownership considerations
General things worth checking on a used Pilot in cold-weather states — winter, road salt, and cold-weather wear.
- Check AWD or 4WD operation if equipped — driveline components are costly to repair.
- Road salt drives corrosion on underbody and subframe points; inspect the undercarriage on salt-belt vehicles.
- Verify heater, defroster, and rear defogger all work ahead of winter.
- Battery and cold-start reliability are worth confirming for cold-climate states.
Pre-purchase inspection priorities
- Bring a qualified mechanic or book an independent pre-purchase inspection.
- Check the undercarriage for rust and corrosion, especially on salt-belt vehicles.
- Confirm all open recalls have been repaired with a franchised dealer using the VIN.
- Review maintenance records and look for gaps in servicing.
- Test all winter-critical systems: heater, defroster, battery, and (if equipped) AWD/4WD.
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Unlock the full buyer reportNHTSA Safety Ratings
Government crash test results
NHTSA Recalls
11 recall(s) for this year/model
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
28/07/2020Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
ELECTRICAL SYSTEM:SOFTWARE
28/07/2020Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
EQUIPMENT:OTHER:LABELS
06/02/2020Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
Remedy: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
TIRES
11/03/2021Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Remedy: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
STRUCTURE:BODY
31/10/2019Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Remedy: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
16/03/2023Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
BACK OVER PREVENTION:DISPLAY FUNCTION
15/06/2023Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
18/12/2023Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
01/02/2024Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
21/05/2026Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
STRUCTURE:FRAME AND MEMBERS
04/06/2026American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Owner Complaints
492 complaint(s) filed with NHTSA
Top complaint categories:
Want the full picture?
The free data above comes from public NHTSA records. The Smart Buyer Report adds buyer analysis for this exact model — reliability score, common problems by mileage, real maintenance costs in USD, a pre-purchase inspection checklist, a market value estimate, and notes on rust, winter, and fuel.
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Data disclaimer:Vehicle history information on SmartVINReport.com is compiled from publicly available government sources, primarily the US National Highway Traffic Safety Administration (NHTSA). Reports may not include all incidents, recalls, or issues related to a specific vehicle. Data is provided "as-is" without warranty of completeness or accuracy. Always obtain a professional pre-purchase inspection before buying any used vehicle. SmartVINReport.com is not liable for purchasing decisions made based on report contents.