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2021 Jeep Grand Cherokee
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Recall campaigns
12
model-level · confirm on your VIN
Owner complaints
409
filed with NHTSA
NHTSA safety
5/5
federal crash test
2021 Jeep Grand Cherokee — Safety Summary
The 2021 Jeep Grand Cherokee has 12 NHTSA safety recalls and 409 owner complaints on record. The most frequently reported complaint area is unknown or other. It earned an NHTSA overall safety rating of 5 out of 5. Based on this public data its Model Risk Score is 62/100 (medium risk). These recall campaigns are matched at the year/make/model level — confirm any open recall for a specific VIN with a franchised dealer. Enter your VIN above to decode the exact vehicle, then get the Smart Buyer Report for a buyer analysis of this model's reliability, common issues by mileage, and a pre-purchase inspection checklist.
Should you buy the 2021 Jeep Grand Cherokee?
The 2021 Jeep Grand Cherokee shows a moderate amount of recall or complaint activity in public data. It can still be a solid choice, but it is worth checking a few specific areas before you commit.
The best next step is to run the exact VIN and, if the car still looks promising, get a Smart Buyer Report for a model-specific reliability read and an inspection checklist before you visit the seller.
What owners complain about most
The complaint categories reported most often for the 2021 Jeep Grand Cherokee, based on owner reports in the public NHTSA data.
Complaint patterns suggest where to look — they are not proof any specific vehicle has that issue. Treat them as inspection prompts.
What to check before buying a used 2021 Jeep Grand Cherokee
- Owners report unknown or other concerns most often for this model — worth checking during an inspection.
- Owners report exterior lighting concerns most often for this model — worth checking during an inspection.
- Owners report steering concerns most often for this model — worth checking during an inspection.
- Owners report power train concerns most often for this model — worth checking during an inspection.
- Confirm any open recall work was completed with a franchised dealer using the VIN.
Ownership considerations
General things worth checking on a used Grand Cherokee in cold-weather states — winter, road salt, and cold-weather wear.
- Check AWD or 4WD operation if equipped — driveline components are costly to repair.
- Road salt drives corrosion on underbody and subframe points; inspect the undercarriage on salt-belt vehicles.
- Verify heater, defroster, and rear defogger all work ahead of winter.
- Battery and cold-start reliability are worth confirming for cold-climate states.
Pre-purchase inspection priorities
- Bring a qualified mechanic or book an independent pre-purchase inspection.
- Check the undercarriage for rust and corrosion, especially on salt-belt vehicles.
- Confirm all open recalls have been repaired with a franchised dealer using the VIN.
- Review maintenance records and look for gaps in servicing.
- Test all winter-critical systems: heater, defroster, battery, and (if equipped) AWD/4WD.
Want a buyer-focused summary for this VIN?
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Unlock the full buyer reportNHTSA Safety Ratings
Government crash test results
NHTSA Recalls
12 recall(s) for this year/model
EXTERIOR LIGHTING:HEADLIGHTS
14/10/2021Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
09/12/2021Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
VISIBILITY:REARVIEW MIRRORS/DEVICES
21/09/2021Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
10/11/2021Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
CHILD SEAT:VEHICLE TETHER ANCHOR
24/03/2022Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
28/04/2022Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
EXTERIOR LIGHTING:TAIL LIGHTS
28/07/2022Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Remedy: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
STEERING:COLUMN
18/05/2023Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
08/06/2023Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
BACK OVER PREVENTION:DISPLAY FUNCTION
14/08/2023Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
22/02/2024Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
13/06/2024Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Owner Complaints
409 complaint(s) filed with NHTSA
Top complaint categories:
Want the full picture?
The free data above comes from public NHTSA records. The Smart Buyer Report adds buyer analysis for this exact model — reliability score, common problems by mileage, real maintenance costs in USD, a pre-purchase inspection checklist, a market value estimate, and notes on rust, winter, and fuel.
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Data disclaimer:Vehicle history information on SmartVINReport.com is compiled from publicly available government sources, primarily the US National Highway Traffic Safety Administration (NHTSA). Reports may not include all incidents, recalls, or issues related to a specific vehicle. Data is provided "as-is" without warranty of completeness or accuracy. Always obtain a professional pre-purchase inspection before buying any used vehicle. SmartVINReport.com is not liable for purchasing decisions made based on report contents.