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2021 Toyota Highlander
Enter your VIN below for an instant free decode with NHTSA recalls, safety ratings, and owner complaints.
Recall campaigns
4
model-level · confirm on your VIN
Owner complaints
533
filed with NHTSA
NHTSA safety
5/5
federal crash test
2021 Toyota Highlander — Safety Summary
The 2021 Toyota Highlander has 4 NHTSA safety recalls and 533 owner complaints on record. The most frequently reported complaint area is power train. It earned an NHTSA overall safety rating of 5 out of 5. Based on this public data its Model Risk Score is 84/100 (low risk). These recall campaigns are matched at the year/make/model level — confirm any open recall for a specific VIN with a franchised dealer. Enter your VIN above to decode the exact vehicle, then get the Smart Buyer Report for a buyer analysis of this model's reliability, common issues by mileage, and a pre-purchase inspection checklist.
Should you buy the 2021 Toyota Highlander?
On the public data available, the 2021 Toyota Highlander does not show major recall or complaint red flags. That makes it a reasonable used-car candidate for most buyers — but public data reflects model-level patterns, not the condition of one specific car.
The best next step is to run the exact VIN and, if the car still looks promising, get a Smart Buyer Report for a model-specific reliability read and an inspection checklist before you visit the seller.
What owners complain about most
The complaint categories reported most often for the 2021 Toyota Highlander, based on owner reports in the public NHTSA data.
Complaint patterns suggest where to look — they are not proof any specific vehicle has that issue. Treat them as inspection prompts.
What to check before buying a used 2021 Toyota Highlander
- Owners report power train concerns most often for this model — worth checking during an inspection.
- Owners report service brakes concerns most often for this model — worth checking during an inspection.
- Owners report unknown or other concerns most often for this model — worth checking during an inspection.
- Owners report structure concerns most often for this model — worth checking during an inspection.
- Confirm any open recall work was completed with a franchised dealer using the VIN.
Ownership considerations
General things worth checking on a used Highlander in cold-weather states — winter, road salt, and cold-weather wear.
- Check AWD or 4WD operation if equipped — driveline components are costly to repair.
- Road salt drives corrosion on underbody and subframe points; inspect the undercarriage on salt-belt vehicles.
- Verify heater, defroster, and rear defogger all work ahead of winter.
- Battery and cold-start reliability are worth confirming for cold-climate states.
Pre-purchase inspection priorities
- Bring a qualified mechanic or book an independent pre-purchase inspection.
- Check the undercarriage for rust and corrosion, especially on salt-belt vehicles.
- Confirm all open recalls have been repaired with a franchised dealer using the VIN.
- Review maintenance records and look for gaps in servicing.
- Test all winter-critical systems: heater, defroster, battery, and (if equipped) AWD/4WD.
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Unlock the full buyer reportNHTSA Safety Ratings
Government crash test results
NHTSA Recalls
4 recall(s) for this year/model
STRUCTURE:BODY:BUMPERS
26/10/2023Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
20/12/2023Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
TIRES
18/06/2024Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
SEATS:MID/REAR ASSEMBLY:RECLINER
05/03/2026Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
Owner Complaints
533 complaint(s) filed with NHTSA
Top complaint categories:
Want the full picture?
The free data above comes from public NHTSA records. The Smart Buyer Report adds buyer analysis for this exact model — reliability score, common problems by mileage, real maintenance costs in USD, a pre-purchase inspection checklist, a market value estimate, and notes on rust, winter, and fuel.
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Data disclaimer:Vehicle history information on SmartVINReport.com is compiled from publicly available government sources, primarily the US National Highway Traffic Safety Administration (NHTSA). Reports may not include all incidents, recalls, or issues related to a specific vehicle. Data is provided "as-is" without warranty of completeness or accuracy. Always obtain a professional pre-purchase inspection before buying any used vehicle. SmartVINReport.com is not liable for purchasing decisions made based on report contents.