Independent US vehicle-safety check — not a government site
SmartVINReport

Free VIN Check

2023 Toyota Highlander

Enter your VIN below for an instant free decode with NHTSA recalls, safety ratings, and owner complaints.

Live NHTSA + EPA record2023 Toyota Highlander

Recall campaigns

9

model-level · confirm on your VIN

Owner complaints

189

filed with NHTSA

NHTSA safety

5/5

federal crash test

2023 Toyota Highlander — Safety Summary

The 2023 Toyota Highlander has 9 NHTSA safety recalls and 189 owner complaints on record. The most frequently reported complaint area is unknown or other. It earned an NHTSA overall safety rating of 5 out of 5. Based on this public data its Model Risk Score is 65/100 (medium risk). These recall campaigns are matched at the year/make/model level — confirm any open recall for a specific VIN with a franchised dealer. Enter your VIN above to decode the exact vehicle, then get the Smart Buyer Report for a buyer analysis of this model's reliability, common issues by mileage, and a pre-purchase inspection checklist.

Should you buy the 2023 Toyota Highlander?

The 2023 Toyota Highlander shows a moderate amount of recall or complaint activity in public data. It can still be a solid choice, but it is worth checking a few specific areas before you commit.

The best next step is to run the exact VIN and, if the car still looks promising, get a Smart Buyer Report for a model-specific reliability read and an inspection checklist before you visit the seller.

9
Recall Campaigns
189
Owner Complaints
5/5
Safety Rating
65/100
Model Risk Score

What owners complain about most

The complaint categories reported most often for the 2023 Toyota Highlander, based on owner reports in the public NHTSA data.

UNKNOWN OR OTHER30 reports
STRUCTURE27 reports
SEATS20 reports
SERVICE BRAKES13 reports

Complaint patterns suggest where to look — they are not proof any specific vehicle has that issue. Treat them as inspection prompts.

What to check before buying a used 2023 Toyota Highlander

  • Owners report unknown or other concerns most often for this model — worth checking during an inspection.
  • Owners report structure concerns most often for this model — worth checking during an inspection.
  • Owners report seats concerns most often for this model — worth checking during an inspection.
  • Owners report service brakes concerns most often for this model — worth checking during an inspection.
  • Confirm any open recall work was completed with a franchised dealer using the VIN.

Ownership considerations

General things worth checking on a used Highlander in cold-weather states — winter, road salt, and cold-weather wear.

  • Check AWD or 4WD operation if equipped — driveline components are costly to repair.
  • Road salt drives corrosion on underbody and subframe points; inspect the undercarriage on salt-belt vehicles.
  • Verify heater, defroster, and rear defogger all work ahead of winter.
  • Battery and cold-start reliability are worth confirming for cold-climate states.

Pre-purchase inspection priorities

  • Bring a qualified mechanic or book an independent pre-purchase inspection.
  • Check the undercarriage for rust and corrosion, especially on salt-belt vehicles.
  • Confirm all open recalls have been repaired with a franchised dealer using the VIN.
  • Review maintenance records and look for gaps in servicing.
  • Test all winter-critical systems: heater, defroster, battery, and (if equipped) AWD/4WD.

Want a buyer-focused summary for this VIN?

The free VIN Check helps you screen the vehicle. The Smart Buyer Report adds buyer risk scoring, inspection guidance, and a buyer-focused summary for this specific VIN.

Unlock the full buyer report

NHTSA Safety Ratings

Government crash test results

★★★★★
Overall
★★★★☆
Front Crash
★★★★★
Side Crash
★★★★☆
Rollover

NHTSA Recalls

9 recall(s) for this year/model

STEERING:COLUMN

12/07/2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

STRUCTURE:BODY:BUMPERS

26/10/2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

TIRES

06/06/2024

Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Remedy: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

TIRES

18/06/2024

Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

EQUIPMENT:OTHER:LABELS

23/07/2024

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

STEERING:COLUMN

29/01/2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

11/09/2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

BACK OVER PREVENTION:DISPLAY FUNCTION

30/10/2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

SEATS:MID/REAR ASSEMBLY:RECLINER

05/03/2026

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

Owner Complaints

189 complaint(s) filed with NHTSA

Top complaint categories:

UNKNOWN OR OTHER30 (16%)
STRUCTURE27 (14%)
SEATS20 (11%)
SERVICE BRAKES13 (7%)
POWER TRAIN10 (5%)

Want the full picture?

The free data above comes from public NHTSA records. The Smart Buyer Report adds buyer analysis for this exact model — reliability score, common problems by mileage, real maintenance costs in USD, a pre-purchase inspection checklist, a market value estimate, and notes on rust, winter, and fuel.

Data disclaimer:Vehicle history information on SmartVINReport.com is compiled from publicly available government sources, primarily the US National Highway Traffic Safety Administration (NHTSA). Reports may not include all incidents, recalls, or issues related to a specific vehicle. Data is provided "as-is" without warranty of completeness or accuracy. Always obtain a professional pre-purchase inspection before buying any used vehicle. SmartVINReport.com is not liable for purchasing decisions made based on report contents.